Your personal information is stored with the highest level of security at dv999. Read our Privacy Policy to understand exactly what data we collect, how we use it, and why.
We protect your privacy on both the technical and policy front
Every transaction and data transfer on dv999 is protected with 256-bit SSL encryption, making it virtually impossible for third parties to access your information.
Your personal data is stored on encrypted servers. Regular security audits are conducted to ensure there are no vulnerabilities.
Dv999 never sells your personal information to marketing agencies or any other third party. That is our commitment.
Your gaming activity remains completely private. No information about your account is disclosed to acquaintances or family members.
You can request deletion of your personal data at any time. We will act promptly in accordance with our legal obligations.
We are clear about what data we collect and why. There are no hidden agendas – dv999 operates with full transparency.
We collect certain personal information when you create an account and use the platform. The sole purpose of this is to give you the best gaming experience and to keep your account secure.
We collect two main types of information – what you provide directly, and what is collected automatically as you use the platform.
| Types of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Communications & Security Alerts |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security Verification & Experience Improvement |
| Gaming Activity | Play history, bet amounts, wins and losses | Responsible Gaming Monitoring |
Dv999 uses your information only for specific, legitimate purposes. Our data practices are fully transparent, and we never misuse your personal details.
Dv999 does not retain your data longer than necessary. Information is generally kept for as long as your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.
Once the retention period expires, your data is automatically deleted or anonymized. Our data retention policy is reviewed on a regular basis.
Dv999 never sells your personal information. However, in specific circumstances, limited data may be shared with trusted third parties.
In the event of a business merger or acquisition, your information may be transferred to the new owner. You will be informed in advance in such cases.
Dv999 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Login session, security token – the site cannot function without these |
| Performance Cookies | Page load speed and user behavior analysis |
| Functional Cookies | Remembering language preferences and theme settings |
| Marketing Cookies | Showing relevant advertisements (with your consent) |
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working correctly.
As a dv999 user, you have important rights over your own data. We respect those rights and act on them as promptly as possible.
You can request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your personal data under certain conditions.
You may object to the use of your information for specific purposes.
You can request a download of your data in a readable format.
You may withdraw your consent to marketing communications at any time.
To exercise any of your rights, please contact our support team. We will generally respond to your request within 30 days.
Dv999 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected by mistake, we will immediately delete that data and close the associated account.
Dv999 follows the highest industry standards to keep your data secure. Our security framework is built in multiple layers, so even if one layer is compromised, the others continue to protect your information.
Dv999 reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, new services, or business requirements.
For any significant changes, we will:
Continued use of the site after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.
For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact our Data Protection Team.
Our support team is always ready to assist you. Your privacy is our top priority.
Most Frequently Asked Questions